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The
telecom industry has undergone two enormous
structural changes in the past 20 years, including
deregulation in the 80’s and the
Telecommunications Act of 1996.
The
resulting divestiture, mergers and acquisitions,
and emergence of new competitors and thousands of
new products all threw the billing sector into a
tailspin from which it has not recovered.
It’s
difficult enough to attempt to merge cultures.
But with telecom, completely separate
billing and switching platforms were also merged,
creating inevitable lapses and inaccuracies.
Antiquated
systems, ever-changing products and pricing,
confusion over taxes and tariffs, completely
outsourced billing – these are all elements that
translate into the unreliable state of telecom
invoicing today.
Due
to the complexities of telecom invoices, errors
are almost sure to exist and replicate
themselves. Let Refund Systems correct them
and hold your carriers accountable to you. E-mail
or call us at 877 688-2200.
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